Booking Information

Before Booking

Orders must be placed with 48 hours notice to guarantee delivery on time, orders placed with 48 hours or more notice require a 50% deposit to secure and the remaining balance is due up to 48 hours before order is to be delivered. Please contact us by telephone if your order is required in less than 48 hours to confirm availability and make full payment. If placing orders via the website please check by telephone if less than 48 hours notice given - not contacting us may result in your order being rejected due to lack of notice. 

For party hires or decorating, large events or other requirements please use the get in touch form below and complete with as much information as possible including the date, venue address, time and duration of the event and a brief description of your requirements.

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Payment can be made via PayPal, bank transfer or online card payment. 

Please pay within 48 hours of ordering, otherwise your order will be cancelled and you will have to place it again. 

Credit Card Purchase

Collection & Delivery

Collection is available from Cookridge, Leeds (LS16) if collection is your preference a time slot for collection will be arrange with yourself and the full address provided. 

We will arrange a time slot for your delivery on ordering, our preference for delivery times is 6-9pm weekdays and 9-12 on Saturday depending on how busy we are with bookings. No deliveries are available on Sundays, this is kept available for party bookings and events. PLEASE NOTE some Saturdays will be too busy for any deliveries and we will advise on these on booking, in that case your delivery would be on a Friday evening. We will make contact with you when we are 20-30 minutes away with your order. If you have any specific requirements for your delivery you need to confirm this on booking so we can make necessary arrangements.

During busy periods for deliveries such as special holidays, Halloween/Naughty Elf balloons we will post a list of the deliveries on our social media and give you a 2 hour time slot once the deliveries have been put into order, during these times we have to use an optimised route so we cannot allocate specific times based on your requirements, we kindly ask you work around the time slot provided.